About Us
About Us
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About Prime Watch Tick
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Prime Watch Tick is an online watch store based in Japan, dedicated to offering quality watches and watch-related products to customers around the world.
Owned and operated by HOANG TUAN ANH, our mission is to provide carefully selected timepieces that combine style, functionality, and everyday reliability.
Our collection includes a wide range of watch styles, from classic and business designs to casual and luxury-inspired models, allowing customers to find the perfect watch for any occasion.
We are committed not only to design and aesthetics, but also to product quality, durability, comfort, and overall customer satisfaction.
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Our Commitment
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Quality Products
We carefully select products that meet our quality standards and are designed to provide long-lasting performance and value.
Whether for daily wear, business use, or special occasions, we strive to offer products that customers can enjoy with confidence.
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2. Accurate Product Information
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We make every effort to provide clear and accurate product descriptions, specifications, dimensions, materials, and images.
Our goal is to help customers make informed purchasing decisions with confidence.
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3. Customer Support
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Customer satisfaction is one of our highest priorities.
For questions regarding products, orders, shipping, returns, or refunds, our support team typically responds within 1–2 business days.
We are committed to providing professional, responsive, and helpful customer service.
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Shipping Information
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Orders are typically processed within 1–3 business days.
Estimated delivery time after shipment is generally 6–12 business days.
The total estimated delivery timeframe is approximately 7–15 business days.
All orders include shipment tracking information.
Please note that delivery times may vary due to customs clearance, weather conditions, carrier delays, or seasonal demand.
For more details, please review our Shipping Policy.
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Business Information
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Business Owner:
HOANG TUAN ANH
Business Address:
1-7-7 Ogura,
Kanda-machi, Miyako District,
Fukuoka 800-0353,
Japan
Email:
support@primewatchtick.com
Website:
https://primewatchtick.com/
Business Hours:
Monday – Friday
10:00 AM – 5:00 PM (Japan Standard Time)
Closed on weekends and public holidays.
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Store Policies
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For detailed information regarding shipping, returns, refunds, privacy practices, and terms of service, please review the policy pages available on our website.
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Our Promise
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At Prime Watch Tick, we are committed to providing a secure, transparent, and enjoyable shopping experience.
Through reliable products, honest communication, and dedicated customer support, we strive to earn and maintain our customers’ trust.
Thank you for choosing Prime Watch Tick.