Legal Disclosure (Based on the Act on Specified Commercial Transactions)
Business Information
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Business Name
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Prime Watch Tick
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Business Owner
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HOANG TUAN ANH
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Business Address
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1-7-7 Ogura,
Kanda-machi, Miyako District,
Fukuoka 800-0353,
Japan
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Phone Number
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+1 406 797 0224
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Email Address
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Website
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Product Pricing
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All prices are displayed on individual product pages and include applicable taxes where required.
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Additional Fees
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Free standard shipping is available on eligible orders.
For certain destinations and international shipments, customs duties, import taxes, brokerage fees, or other government-imposed charges may apply.
Any such charges are the responsibility of the customer.
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Accepted Payment Methods
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• Visa
• Mastercard
• American Express
• JCB
• PayPal
• Apple Pay
• Google Pay
Additional payment methods may be displayed at checkout depending on your location.
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Payment Terms
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Payment is charged at the time the order is placed and successfully processed.
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Order Processing & Delivery
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Orders are typically processed and prepared for shipment within 1–3 business days.
Estimated delivery time after shipment is generally 6–12 business days.
The total estimated delivery timeframe is approximately 7–15 business days.
All orders include shipment tracking information.
Please note that delivery times may vary due to weather conditions, customs processing, carrier delays, peak seasons, or other circumstances beyond our control.
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Returns & Exchanges
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Returns and exchanges may be accepted when requested within 30 days of delivery.
Eligible reasons include:
• Defective products
• Items damaged during transit
• Incorrect items received
Customer-requested returns may be accepted only if the product is unused, unworn, and returned with all original packaging and accessories.
For complete details, please review our Return & Refund Policy.
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Return Shipping Costs
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If the return is due to a defective product, shipping damage, or an order fulfillment error, return shipping costs will be covered by Prime Watch Tick.
For customer-requested returns, return shipping costs are the responsibility of the customer.
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Refunds
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Refunds are processed within 3–7 business days after the returned item has been received and inspected.
Refunds will be issued to the original payment method used for the purchase.
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Product Availability
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Certain products may be subject to quantity limitations or temporary availability restrictions.
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Business Hours
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Monday – Friday
10:00 AM – 5:00 PM (Japan Standard Time)
Closed on weekends and public holidays.