Privacy policy
Privacy Policy
Last Updated: June 17, 2025
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Introduction
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Prime Watch Tick ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit or use our website located at:
or any related services (collectively, the "Services").
Our online store is hosted and operated through the Shopify platform.
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2. Information We Collect
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We may collect the following categories of personal information:
Contact Information
• Name
• Email address
• Phone number
• Billing address
• Shipping address
Order & Transaction Information
• Order history
• Purchase details
• Transaction records
• Payment method information
Payment card information is securely processed by Shopify and authorized payment providers. We do not store full payment card details.
Account Information
• Login credentials
• Account preferences
Customer Support Information
• Customer inquiries
• Communications with our support team
Technical & Device Information
• IP address
• Browser type
• Device information
• Cookie data
• Website usage and interaction data
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3. How We Use Your Information
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We may use your information for the following purposes:
• Processing and fulfilling orders
• Shipping and delivery services
• Payment processing
• Managing customer accounts
• Providing customer support
• Handling returns, exchanges, and refunds
• Preventing fraud and unauthorized activity
• Improving our products and services
• Complying with legal obligations
• Marketing, advertising, and promotional communications
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4. Marketing Communications
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We may send promotional emails regarding new products, special offers, and store updates.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
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5. Cookies & Advertising Technologies
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We use cookies, pixels, and similar technologies to operate our website, analyze performance, improve user experience, and support advertising efforts.
These technologies may be used to:
• Enable website functionality
• Analyze website traffic
• Measure advertising effectiveness
• Deliver personalized advertising
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functions.
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6. Third-Party Services
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We may use third-party service providers, including:
• Shopify
• Google Analytics
• Google Ads
• Google Merchant Center
• Meta (Facebook and Instagram)
• Payment processors
• Shipping and logistics providers
These providers may process personal information in accordance with their own privacy policies.
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7. Sharing of Personal Information
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We do not sell personal information for monetary compensation.
We may share personal information when necessary to:
• Process payments
• Fulfill and deliver orders
• Provide customer support
• Analyze website performance
• Deliver advertising services
• Comply with legal obligations
• Protect our rights and business interests
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8. Shopify Services
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Our store is powered by Shopify Inc.
For information about how Shopify handles personal information, please visit:
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9. Data Retention
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We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations.
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10. Your Privacy Rights
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Depending on your location and applicable laws, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict or object to certain processing activities
• Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
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11. Children's Privacy
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Our Services are not directed to children under the age of 16.
We do not knowingly collect personal information from children under 16 years of age.
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12. Security Measures
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We implement reasonable administrative, technical, and organizational safeguards to protect personal information.
Our website uses SSL (Secure Socket Layer) encryption and secure hosting technologies to help protect customer data.
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13. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time.
Any changes will become effective upon posting the revised version on this page.
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14. Contact Information
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Business Name:
Prime Watch Tick
Business Owner:
HOANG TUAN ANH
Website:
https://primewatchtick.com/
Business Address:
1-7-7 Ogura,
Kanda-machi, Miyako District,
Fukuoka 800-0353,
Japan
Email:
support@primewatchtick.com
Phone:
070-8528-2255
Business Hours:
Monday – Friday
10:00 AM – 5:00 PM (Japan Standard Time)
Closed on weekends and public holidays.