Legal notice
Business Information
──────────────────
Business Name
──────────────────
Prime Watch Tick
We operate an online retail store specializing in watches and watch-related products.
──────────────────
Business Owner
──────────────────
HOANG TUAN ANH
──────────────────
Business Address
──────────────────
1-7-7 Ogura,
Kanda-machi, Miyako District,
Fukuoka 800-0353,
Japan
──────────────────
Phone Number
──────────────────
070-8528-2255
──────────────────
Email Address
──────────────────
──────────────────
Website
──────────────────
──────────────────
Product Pricing
──────────────────
Product prices are displayed on individual product pages.
Applicable taxes are included where required by law.
──────────────────
Additional Charges
──────────────────
• Free Standard Shipping
Additional shipping charges may apply for certain destinations or special delivery areas.
For international orders, customs duties, import taxes, brokerage fees, or other government-imposed charges may apply and are the responsibility of the customer.
──────────────────
Accepted Payment Methods
──────────────────
• Visa
• Mastercard
• American Express
• JCB
• PayPal
• Apple Pay
• Google Pay
Additional payment methods may be available at checkout depending on your location.
──────────────────
Payment Terms
──────────────────
Payment is charged at the time an order is placed and successfully processed.
──────────────────
Order Processing & Delivery
──────────────────
Orders are typically processed, inspected, and prepared for shipment within 1–3 business days.
Estimated delivery time after shipment is generally 6–12 business days.
The total estimated delivery timeframe is approximately 7–15 business days.
All orders include shipment tracking information.
Business days refer to Monday through Friday, excluding public holidays.
Delivery times may vary due to weather conditions, customs clearance, carrier delays, peak seasons, or other circumstances beyond our control.
──────────────────
Returns, Exchanges & Cancellations
──────────────────
Returns or exchanges may be accepted within 30 days of delivery in the following situations:
• Defective products
• Products damaged during shipping
• Incorrect items received
Customer-requested returns may be considered on a case-by-case basis for unused items returned in their original condition and packaging.
Returns and exchanges cannot be accepted for:
• Items returned more than 30 days after delivery
• Used or worn products
• Products damaged due to customer misuse
• Returns sent without prior authorization
──────────────────
Return Shipping Costs
──────────────────
If a return is caused by a product defect, shipping damage, or fulfillment error, return shipping costs will be covered by Prime Watch Tick.
For customer-requested returns, return shipping costs are the responsibility of the customer.
──────────────────
Refund Processing
──────────────────
Refunds are typically processed within 3–7 business days after the returned item has been received and inspected.
Refunds will be issued to the original payment method used for the purchase.
──────────────────
Product Availability
──────────────────
Certain products may be subject to quantity limitations or temporary availability restrictions.
Please refer to individual product pages for availability details.
──────────────────
Business Hours
──────────────────
Monday – Friday
10:00 AM – 5:00 PM (Japan Standard Time)
Closed on weekends and public holidays.
──────────────────
Contact Information
──────────────────
Prime Watch Tick
Website:
https://primewatchtick.com/
Email:
support@primewatchtick.com
Phone:
070-8528-2255