About Us
Welcome to yorokobistore.com.
We are an online store based in Japan, offering jewelry, apparel, and accessories to customers in the United States, United Kingdom, European Union, Japan, and other supported international regions.
At yorokobistore.com, we focus on products designed for everyday wear — pieces that combine simplicity, comfort, and timeless style.
Our collection is carefully selected to reflect a balance between modern design, practicality, and long-term wearability. We believe that accessories and everyday essentials should feel natural, comfortable, and easy to incorporate into daily life.
Rather than following short-term trends, we aim to offer products with clean aesthetics and versatile styling that can be worn across different occasions and personal styles.
Our Approach
We believe that a good shopping experience begins with transparency and consistency.
For that reason, we focus on:
- Clear product information
- Accurate order processing
- Reliable customer communication
- Secure checkout and payment handling
- Responsive customer support
We continuously work to improve product quality, customer experience, and operational reliability across our store.
Product Selection
Our products are selected with attention to:
- Design simplicity
- Everyday comfort
- Material quality
- Durability and usability
- Modern and versatile styling
We strive to provide detailed product descriptions, sizing information, and product imagery so customers can make informed purchasing decisions with confidence.
Order Processing & Shipping
After an order is placed, products undergo:
- Order verification
- Quality inspection
- Packaging
- Shipment preparation
Estimated processing time:
1–2 business days
Estimated shipping time after dispatch:
4–5 business days
Estimated total delivery timeframe:
5–7 business days
Delivery times may vary depending on destination country, customs processing, carrier operations, weather conditions, and seasonal shipping volume.
Tracking information is provided for all eligible orders after shipment confirmation.
For more information, please review our Shipping Policy.
Customer Support
We are committed to providing reliable and professional customer support.
If you have questions regarding orders, shipping, returns, or products, our support team is available to assist you.
Business Hours:
Monday – Friday
10:00 AM – 5:00 PM (JST)
We typically respond within 1–2 business days.
Contact Email:
Returns & Refunds
We want customers to shop with confidence.
Eligible returns, exchanges, and refunds may be requested in accordance with our Refund & Return Policy.
For detailed information regarding return eligibility, refund processing, and customer rights, please review our policy pages available on the website.
Business Information
Business Operator:
HOANG TUAN ANH
Business Address:
1-7-7 Ogura
Kanda-machi, Miyako-gun
Fukuoka 800-0353
Japan
Phone Number:
+81-70-8528-2255
Website:
https://yorokobistore.com
Our Commitment
At yorokobistore.com, we value honest communication, transparent business practices, and long-term customer trust.
Our goal is to provide a smooth and dependable shopping experience while offering products that fit naturally into everyday life.