Privacy policy
Last Updated: May 12, 2026
yorokobistore.com (“we,” “our,” or “us”) operates this website, online store, and related services (collectively, the “Service”). We provide jewelry, apparel, and related accessories to customers located in the United States, United Kingdom, European Union, and other supported regions.
This website is hosted by Shopify.
This Privacy Policy explains how we collect, use, store, process, and disclose personal information when you visit our website, place an order, contact us, or otherwise interact with our Service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Personal Information We Collect
We may collect the following categories of personal information:
Contact Information
- Full name
- Billing address
- Shipping address
- Phone number
- Email address
Payment Information
- Payment method
- Transaction details
- Billing verification information
Sensitive payment information such as full credit card numbers is processed securely by our payment providers and is not stored directly by us.
Account Information
- Username
- Password
- Account preferences
- Login activity
Order Information
- Purchase history
- Shipping information
- Returns and exchanges
- Customer service history
Communication Information
- Emails
- Customer support messages
- Reviews or feedback submitted to us
Device & Usage Information
- IP address
- Browser type
- Device identifiers
- Cookies and tracking technologies
- Website interaction and usage data
2. How We Collect Information
We collect personal information through the following methods:
- Information provided directly by you when placing orders or contacting us
- Information collected automatically through cookies and analytics technologies
- Information provided by third-party services such as payment processors, advertising partners, and shipping carriers
3. How We Use Personal Information
We may use personal information for the following purposes:
- Processing and fulfilling orders
- Processing payments and preventing fraudulent transactions
- Providing customer support
- Managing returns, refunds, and exchanges
- Improving website performance and user experience
- Sending order updates and service-related notifications
- Sending marketing communications where permitted by applicable law
- Maintaining website security and preventing abuse
- Complying with legal obligations and regulatory requirements
We only process personal information where we have a legitimate business purpose or legal basis to do so.
4. Marketing Communications
We may send promotional emails, newsletters, product updates, and marketing communications via email or SMS where permitted by law.
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link included in marketing emails
- Contacting us directly
Please note that transactional or service-related communications may still be sent even if you opt out of marketing messages.
5. Cookies & Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Operate and improve website functionality
- Analyze traffic and user behavior
- Save user preferences
- Personalize shopping experiences
- Deliver relevant advertisements and marketing campaigns
You may disable cookies through your browser settings. However, certain features of the Service may not function properly if cookies are disabled.
6. Third-Party Services & Advertising
We may use trusted third-party services to operate our business, including:
- Shopify
- Payment processors
- Shipping and logistics providers
- Analytics providers
- Advertising and marketing partners
- Fraud prevention providers
These providers may process personal information solely for the purpose of providing services on our behalf and are required to implement reasonable security measures.
7. Shopify
Our online store is hosted by Shopify Inc.
Shopify provides the ecommerce platform that allows us to sell our products and services securely.
For more information about Shopify’s privacy practices, please visit:
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
Our website uses SSL (Secure Socket Layer) encryption technology to help ensure secure data transmission.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, tax, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
When information is no longer required, we may securely delete or anonymize it.
10. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of processing
- Object to certain processing activities
- Request data portability
- Withdraw consent where processing is based on consent
To exercise any applicable privacy rights, please contact us using the information below.
11. United States Privacy Rights
Residents of certain U.S. states, including California, may have additional rights under applicable privacy laws such as the California Consumer Privacy Act (CCPA) and related regulations.
These rights may include the right to request disclosure of collected information, request deletion of personal information, and request information regarding data-sharing practices.
We do not sell personal information as defined under applicable U.S. privacy laws.
12. European Union & United Kingdom Privacy Rights
If you are located in the European Union or United Kingdom, you may have rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and UK GDPR.
These rights may include:
- Access to your personal information
- Correction of inaccurate data
- Deletion of personal information
- Restriction or objection to processing
- Data portability
- Filing complaints with applicable supervisory authorities
13. Do Not Track Signals
Some web browsers may transmit “Do Not Track” signals.
Because there is currently no universally accepted industry standard for responding to these signals, our website may not respond to them.
14. Children's Privacy
Our Service is not intended for children under the age of 13 in the United States or under the minimum age required by applicable local laws in other jurisdictions.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page together with the revised “Last Updated” date.
Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.
16. Contact Information
Business Name
yorokobistore.com
Address
1-7-7 Ogura
Kanda-machi, Miyako-gun
Fukuoka 800-0353
Japan
Phone
+81-70-8528-2255
Business Hours
Monday – Friday
10:00 AM – 5:00 PM (JST)
We typically respond within 1–2 business days.