Terms of service
Last Updated: May 12, 2026
Welcome to yorokobistore.com (“we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Service”).
We provide jewelry, apparel, and related accessories to customers located in the United States, United Kingdom, European Union, Japan, and other supported regions.
By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Refund & Return Policy, and all applicable laws and regulations.
If you do not agree with these Terms, please do not use our Service.
1. Eligibility & Acceptance
By using this website, you represent that:
- You are at least the age of majority in your country, state, or jurisdiction of residence
- You have the legal capacity to enter into binding agreements
- You will use this website only for lawful purposes
You may not use our products or services for illegal, unauthorized, or fraudulent purposes.
2. Online Store Services
yorokobistore.com provides an online ecommerce platform that allows customers to browse and purchase products offered through our website.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.
We also reserve the right to limit product quantities, discontinue products, or refuse service where necessary for operational, security, or legal reasons.
3. Product Information & Pricing
We make reasonable efforts to ensure that product descriptions, images, pricing, and availability are accurate.
However:
- Product colors may appear differently depending on device displays
- Minor variations in product appearance may occur
- Product availability may change without notice
- Pricing errors or typographical errors may occasionally occur
We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.
4. Orders & Order Acceptance
All orders placed through our website are subject to review, acceptance, and product availability.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Unauthorized transactions
- Violation of these Terms
If an order is canceled after payment has been processed, an appropriate refund will be issued to the original payment method.
Orders placed through this website are intended for personal and non-commercial use unless otherwise approved by us.
5. Payment Terms
We currently accept approved payment methods displayed at checkout, including:
- Credit Cards
- PayPal
- Apple Pay
- Google Pay
Payment is charged at the time the order is placed.
Payment providers may conduct fraud prevention and security verification procedures before approving transactions.
We do not directly store sensitive payment information such as full credit card details.
6. Shipping & Delivery
Orders are processed, inspected, packaged, and prepared for shipment within approximately:
1–2 business days
Estimated delivery time after shipment is typically:
4–5 business days
Estimated total delivery timeframe is approximately:
5–7 business days
Delivery estimates may vary depending on destination, customs procedures, weather conditions, carrier operations, and logistics circumstances.
Additional information regarding shipping procedures, taxes, duties, tracking, and delivery delays is available in our Shipping Policy.
Once a shipment has been transferred to the carrier, transportation and delivery are subject to the carrier’s operations and applicable consumer protection laws.
7. Returns, Refunds & Exchanges
Customers may request eligible returns, exchanges, or refunds within:
30 days of delivery
Eligible return conditions, refund procedures, and customer rights are outlined in our Refund & Return Policy.
We reserve the right to refuse unauthorized returns or returns that do not comply with our published return requirements.
8. Account Information & Billing
Customers agree to provide current, complete, and accurate billing, shipping, and account information for all purchases.
Customers are responsible for updating their information promptly to ensure successful order processing and communication.
Failure to provide accurate information may result in delayed or canceled orders.
9. Intellectual Property
All website content, including but not limited to:
- Logos
- Product images
- Graphics
- Website design
- Text
- Branding materials
is owned by or licensed to yorokobistore.com and is protected under applicable intellectual property laws.
Unauthorized reproduction, copying, distribution, or commercial use is prohibited without prior written permission.
10. Prohibited Uses
You agree not to use the website or Service:
- For unlawful or fraudulent purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To distribute malicious software or harmful code
- To interfere with website security or functionality
- To misuse customer or company information
Violation of these Terms may result in suspension or termination of access to the Service.
11. Third-Party Services
Our Service may contain links to or integrations with third-party platforms, applications, or services, including payment processors, shipping providers, and Shopify-related services.
We are not responsible for the content, practices, or policies of third-party services.
Use of third-party services may be subject to separate terms and conditions.
12. Shopify Platform
Our online store is hosted by Shopify Inc., which provides the ecommerce platform enabling us to offer products and services online.
While Shopify provides the technical infrastructure, all customer support, product fulfillment, and order management are handled directly by yorokobistore.com.
13. Disclaimer of Warranties
The Service and all products provided through the website are offered on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, we do not guarantee that:
- The Service will be uninterrupted or error-free
- The website will always be secure or available
- Product descriptions or website content will always be completely accurate
Certain jurisdictions may not allow limitations on implied warranties, so some limitations may not apply to you.
14. Limitation of Liability
To the fullest extent permitted by law, yorokobistore.com and its owners, employees, affiliates, partners, and service providers shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- Use of the Service
- Purchase or use of products
- Shipping delays
- Technical interruptions
- Unauthorized access to information
Nothing in these Terms excludes liability that cannot legally be limited under applicable consumer protection laws.
15. Indemnification
You agree to indemnify, defend, and hold harmless yorokobistore.com and its affiliates from any claims, damages, liabilities, costs, or expenses arising from:
- Your breach of these Terms
- Your misuse of the Service
- Your violation of applicable laws or third-party rights
16. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect personal information.
17. Consumer Rights Notice
Customers located in the United States, United Kingdom, and European Union may have additional rights under applicable consumer protection laws and regulations.
Nothing in these Terms limits statutory consumer rights available under applicable local laws.
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Japan.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts located in Fukuoka, Japan, unless otherwise required by applicable consumer protection laws.
19. Changes to These Terms
We reserve the right to update, modify, or replace any part of these Terms at any time.
Changes will become effective immediately upon posting on this page together with the updated “Last Updated” date.
Continued use of the Service after updates constitutes acceptance of the revised Terms.
20. Contact Information
Business Name
yorokobistore.com
Business Operator
HOANG TUAN ANH
Address
1-7-7 Ogura
Kanda-machi, Miyako-gun
Fukuoka 800-0353
Japan
Phone
+81-70-8528-2255
Business Hours
Monday – Friday
10:00 AM – 5:00 PM (JST)
We typically respond within 1–2 business days.