Legal Disclosure (Based on the Act on Specified Commercial Transactions)
Last Updated: May 12, 2026
This Legal Notice is provided in accordance with the Specified Commercial Transactions Act of Japan and applies to customers using yorokobistore.com.
yorokobistore.com operates an online ecommerce store offering jewelry, apparel, and related accessories to customers located in the United States, United Kingdom, European Union, Japan, and other supported international regions.
Please review the following information regarding our business operations, payment terms, shipping procedures, returns, refunds, and customer support policies.
Seller Information
Store Name
yorokobistore.com
Business Operator
HOANG TUAN ANH
Business Address
1-7-7 Ogura
Kanda-machi, Miyako-gun
Fukuoka 800-0353
Japan
Phone Number
+81-70-8528-2255
Email Address
Website
Business Activities
Our business activities include:
- Online retail sales of jewelry and accessories
- Online retail sales of apparel and lifestyle-related products
- Ecommerce operations and customer support services
Product Pricing
Product prices are displayed on each individual product page.
Applicable taxes may be included depending on the customer’s location and local regulations.
We reserve the right to modify pricing, product availability, or product information without prior notice.
Additional Fees
Shipping Fees
We offer free standard shipping on eligible orders.
Additional shipping charges may apply for:
- Remote delivery areas
- Extended delivery zones
- Special shipping requests
Applicable shipping charges, if any, will be displayed during checkout before payment confirmation.
Customs Duties & Import Taxes
For international orders, customs duties, import taxes, VAT, or related fees may apply depending on the destination country and local regulations.
Customers are responsible for complying with local import requirements and paying any applicable customs-related charges unless otherwise stated at checkout.
Accepted Payment Methods
We currently accept approved payment methods displayed during checkout, including:
- Credit Cards
(Visa / MasterCard / American Express / JCB) - PayPal
- Apple Pay
- Google Pay
Additional payment methods may be available depending on the customer’s region and device.
Payment providers may perform transaction verification and fraud prevention procedures.
Payment Timing
Payment is processed and charged at the time the order is placed.
Orders will begin processing after successful payment authorization and verification.
Order Processing & Shipping
After an order is confirmed, products undergo:
- Order verification
- Quality inspection
- Packaging
- Shipment preparation
Estimated processing time:
1–2 business days
Estimated shipping time after dispatch:
4–5 business days
Estimated total delivery timeframe:
5–7 business days
Delivery estimates may vary depending on:
- Destination country or region
- Customs clearance procedures
- Carrier operations
- Weather conditions
- Seasonal shipping volume
- Logistics circumstances beyond our control
Business days refer to Monday through Friday and exclude weekends and public holidays.
Tracking information is provided for eligible shipments after dispatch confirmation.
Please allow approximately 24–72 hours for tracking updates to appear after shipment confirmation.
For additional details, please review our Shipping Policy.
Returns, Refunds & Exchanges
Customers may request eligible returns, exchanges, or refunds within:
30 days of delivery
Eligible returns may include:
- Defective products
- Incorrect items shipped
- Products damaged during shipping
- Approved customer preference returns in accordance with our Refund & Return Policy
Return requests must be submitted before products are returned.
Unauthorized returns may not be accepted.
Non-Eligible Returns
Returns or exchanges may not be accepted under the following conditions:
- Products that have been used, worn, washed, or altered
- Damage caused by improper customer handling
- Missing original packaging or components
- Return requests submitted after the eligible return period
Additional return conditions are described in our Refund & Return Policy.
Return Shipping Costs
If a product is confirmed to be defective, damaged, or incorrectly shipped, return shipping costs will be covered by our store.
For customer preference returns, return shipping responsibility may vary depending on customer location and applicable consumer protection laws.
Refund Processing
Refunds are processed after the returned item has been received and inspected.
Estimated refund processing time:
3–7 business days
Refunds will be issued to the original payment method used during checkout.
Financial institutions or payment providers may require additional processing time.
Delivery Delays
Shipping delays may occasionally occur due to:
- Weather conditions
- Customs inspections
- Transportation disruptions
- Carrier operational delays
- Peak seasonal shipping periods
- Global logistics interruptions
We appreciate customer understanding in situations outside our reasonable control.
Incorrect Address & Failed Delivery
Customers are responsible for ensuring that shipping information is accurate and complete at the time of purchase.
If delivery cannot be completed due to:
- Incorrect shipping information
- Failed delivery attempts
- Refused delivery
- Customer unavailability
the package may be returned by the shipping carrier.
Additional reshipping fees may apply in such cases.
Lost or Damaged Packages
If a package is lost or arrives damaged during transit, please contact us as soon as possible.
After verification with the shipping carrier, we will provide an appropriate replacement, reshipment, or refund solution where applicable.
Customers are encouraged to inspect delivered packages promptly upon arrival.
Consumer Rights Notice
Customers located in the United States, United Kingdom, and European Union may have additional rights under applicable consumer protection laws and regulations.
Nothing in this Legal Notice limits any statutory rights available under local law.
Business Hours
Monday – Friday
10:00 AM – 5:00 PM (JST)
We typically respond within 1–2 business days.
Contact Information
For inquiries regarding orders, shipping, payments, returns, refunds, or products, please contact us: